Certificate №22407
This is to certify
that Irina Aranceva has passed the course
"Audit and optimization of QA processes"
AND HAS SUCCESSFULLY ACCOMPLISHED THE FOLLOWING PRACTICAL TASKS:
Process visualization
Gathering team feedback by surveys and retrospectives
Using metrics as diagnostic and monitoring tools
Identifying key project problems and revealing their root causes
Developing the most suitable solutions to eliminate root causes
ROI calculation for the solutions implemented
Implementation strategy development
Building a process to achieve project goals
Author & Coach: Natalya Rukol, Oleg Grabko
2021